News Update Archives - St. Nicholas Hospital

International Accreditation; Our Journey to Global Excellence

snhcares — Fri, 10 Jun 2022 13:12:28 +0000

COHSASA accreditation of St. Nicholas Hospital

For over 50 years we have operated and functioned by our mantra “QUALITY CARE ALWAYS”.

What this meant and still means to us is that from the moment a patient walks through our doors, every member of staff and our patient-centric operations work together like a well-oiled machine to make the patients’ healthcare journey as pleasant and smooth as possible.

Despite being a leader in the Nigerian healthcare industry for half a century, we wanted to give our clients more reason to trust in the care we provide. We know and understand that hospitals are not tourist/vacation spots but what we wanted was to improve the patients’ experience regardless.

To this end, embarked on a mission to improve the quality of care we provide; in order to achieve this, we needed to be judged by the highest of standards (Why? Our patients deserve the best) and thus began our journey to seek for an international accreditation.

The relevant body to oversee our quest was Council for Health Service Accreditation of Southern Africa (COHSASA). With a history of being an unbiased and transparent accreditation authority in healthcare, we knew they were the right choice, especially with their motto being QUALITY IMPROVEMENT IN HEALTHCARE.

Our journey for international accreditation began by us submitting our application in 2018. Phase 1 which commenced in March 2019 began with training and self-assessment guided by a team from COHSASA who spent a week at our facility to conduct a Baseline Survey. They closely observed how we executed every service we offer and evaluated each against international standards. The data was used to generate a thorough but comprehensive report, which showed how each department conformed or fell short to the standards. It also guided us on what had to be done to achieve compliance with the set standards.

St. Nicholas Hospital’s journey to international accreditation for quality improvement and patients’ safety in healthcare

Phase 2 required us to report data of our operations, and the COHSASA team were able to monitor the progress remotely. It also came with support visits as required to make sure we were fully on track; COVID 19 hampered this, as travel bans were set in countries the world over. The pandemic was an all-hands-on-deck situation as the healthcare world rallied together to fight the coronavirus which threatened our very existence.

The effects of dealing with the pandemic carried over into the 3^rd and final phase of our accreditation journey. We were confident that the setbacks would at best delay the process, but our positivity and desire to provide the utmost care to our patients gave us the confidence and belief that we would achieve accreditation.

This final phase required a survey to be carried out by a team of unbiased surveyors that had not been previously involved with training and supporting the hospital in the quality improvement process. It was a week-long process that entailed a detailed scrutiny of every one of our processes, services, operations, records, and equipment; even the professionalism of our staff members was put to the test. It was as though our entire organization was put under the proverbial microscope. There was no hiding place for laziness, mediocrity or excuses. Our ethos and devotion to our mantra “QUALITY CARE ALWAYS” was being challenged.

With the guidance of our MD/CEO Dr Dapo Majekodunmi, his “generals”; the Executive Committee, we had the confidence we would ace these tests. Our confidence is in our shared history and experience of taking on major and otherwise seemingly impossible tasks- like successfully carrying out the first kidney transplant in sub-Saharan Africa- for which we are still a national leader after 2 decades.

On Friday 20^th May 2022, we got the call announcing that we had passed with flying colours and a near-perfect score of 96%. This was a culmination of a 4year journey which tested our loyalty and dedication to every patient who walked in through our doors.

Why did we go through all of this, you wonder? Quite simple really; our dedication to healthcare is absolute and Nigerians need not travel across the seas for healthcare because QUALITY CARE ALWAYS is here in St. Nicholas Hospital.

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St. Nicholas Hospital Isolation Centre in Lagos

snhcares — Mon, 19 Jul 2021 14:24:59 +0000

The highly transmissible delta variant of the coronavirus may seem to threaten and undermine the progress the world has made in the fight against Covid19. It is considered to be far more transmissible than its predecessors, however, the preventive measures are the same;
1. Wear a facemask always.
2. Wash/sanitize your hands
3. Avoid crowded places /maintain 6ft social distance
4. Avoid touching your eyes, mouth, and nose with unwashed hands, etc.

The St. Nicholas Hospital Isolation Centre, The Safety Plus Facility, is a separate unit dedicated to isolating and caring for patients with infectious diseases including Covid19 and it is open 24/7.

St. Nicholas Hospital Covid19 Hotline: 09065003036

Stay Safe!
St. Nicholas Hospital Cares!

For Further Enquiries, Bookings or Teleconsultation, Please call us:
0803 525 1295- Lagos Island
0808 463 2038- Victoria Island
0906 500 3036- Maryland
0903 000 3800- Lekki Free Zone, Ibeju Lekki For Drug Refill and Delivery:
0817 201 3302, 0803 525 1295
Email: pharmacy@saintnicholashospital.com

Special Clinic For Diabetes Patients
Every Wednesday: 11am-3pm
Kindly call 08035251295
____________________________________________________ Please stay safe and adhere strictly to all Covid-19 safety protocols.
YET TO DOWNLOAD THE SNH APP?
Kindly go to;
Google Play Store or Apple Store, search for SNH and install.
Or simple click on the links below;
https://play.google.com/store/apps/details?id=com.snh.snhhospital ( for Android users)
https://apps.apple.com/ng/app/snh/id1526947338 ( for IPhone users)

How to Login; Select the patient option User ID; is your St. Nicholas Hospital patient number

Password; the last four digits of your phone number registered on our electronic medical records system. This default password can also be changed once you log into the SNH App (strongly advised). We look forward to providing your desired healthcare needs at the nick of time.
Don’t forget to wash your hands and keep to all safety measures.Stay Safe!St. Nicholas Hospital Cares!

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Diabetes Clinic every Thursday at St. Nicholas Hospital, Lagos Island.

snhcares — Thu, 25 Mar 2021 14:05:31 +0000

We have a new clinic! Diabetes Clinic.

In addition to the St. Nicholas Hospital Diabetes Support Group, we have also included a new clinic dedicated to people living with diabetes. This is to further serve the growing needs of our community by providing support to patients living with diabetes while managing their conditions with utmost care.

The diabetes clinic at St. Nicholas Hospital aims to provide patients with personalized information and the education they require to effectively manage diabetes. Our specialists during the diabetes clinic will regularly assess patients for possible complications of diabetes and ensure appropriate treatment is in place to prevent the development of complications or, when present, to prevent them from progressing.

The Diabetes Clinic features;

Dietitian review
Exercise sessions
Health education by our team of specialists

The Diabetes Clinic holds every Thursday from 9am to 3pm.

Venue: St. Nicholas Hospital, 57 Campbell Street, Lagos Island, Lagos.

St. Nicholas Hospital Cares

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ST. NICHOLAS HOSPITAL NEWSLETTER -CORONAVIRUS PANDEMIC

stnicholas — Mon, 30 Mar 2020 15:11:09 +0000

COVID-19 Newsletter 30^th March, 2020. St. Nicholas hospital has employed all necessary measures to ensure adequate hospital-wide preparation since the onset of the COVID-19 global pandemic. We have kept ourselves abreast of updates and recommendations from the WHO and CDC regarding this new disease. Members of our team have worked cohesively to ensure adequate preparedness by planning and implementing globally acceptable strategies to minimize the spread of the disease while ensuring the safety of our patients, staff, visitors and clients.
Measures that we have implemented include, but are not limited to; 1. Development and communication of a policy on the management of suspected cases of COVID-19. 2. Provision of appropriate PPE in sufficient quantities to ensure safe execution of clinical services. 3. Staff training and re-training on use of PPE, COVID-19 signs and symptoms, history taking including provision of regular updates from reliable experts on COVID-19. 4. Screening of all individuals who walk through our front door (Temperature check and travel history taking) and issuance of facemasks to those who have respiratory symptoms. 5. Open communication of updates and recommendations on COVID-19 to the public through our social media platforms. 6. Hourly disinfection of high touch surfaces such as countertops/desks, door handles and rails. 7. Review of the seating arrangement in our waiting areas to ensure a minimum of 1 meter spacing between seats. 8. Temporary reduction in number of patient consultations in some of our specialist clinics – we advise stable patients to have less frequent appointments while refill prescriptions for some long term medications such as anti-hypertensives and antidiabetics now cover for a longer duration. 9. Review of our visitor policy and temporary reduction of patient visits to only one visitor per patient per day. 10. Review of staff working schedule with temporary reduction of staff working hours and overall commuting time to and from work. 11. Temporary suspension of outreaches and other physical gatherings such as our Diabetes Support Group meetings and World Kidney Day.
At St. Nicholas hospital, we recognize that we cater for very sick and vulnerable patients and this has necessitated our proactive approach in ensuring that we minimize risk and prevent infection within our facility. Please note that as at today, St. Nicholas hospital does not have the capacity to test or manage cases of COVID-19. All suspected cases will be referred to the appropriate Infectious Disease Hospital for management.

We ask that you stay safe and keep others safe by practicing the following precautions;

i) As frequently as possible, wash your hands for at least 20 seconds with soap and clean running water or use an alcohol-based hand sanitizer.
ii) Avoid touching your eyes, nose or mouth with unclean hands.
iii) Avoid close contact with people who are coughing or sneezing. Maintain a distance of at least 1 meter (3 feet).
iv) If you are coughing and sneezing, please use a face mask and practice good coughing and sneezing etiquette – use a disposable tissue, discard immediately after coughing or sneezing and wash your hands. If disposable tissue is unavailable, cough or sneeze into your elbow not your hands.
v) Social distancing: Strictly stay at home if you can and go out only when you absolutely need to Seek medical care right away if you feel unwell. Symptoms to look out for include; Fever, Cough, Tiredness, Sore throat, Breathlessness in severe cases.

St. Nicholas Hospital Cares

Lagos State Ministry of Health Emergency Hotlines:
08023169485, 08033565529, 08052817243

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Nursing Internship Program in St. Nicholas Hospital

stnicholas — Thu, 31 Oct 2019 10:24:50 +0000

St. Nicholas Hospital has been granted accreditation by the Nursing and Midwifery Council of Nigeria (NMCN) to offer work placement for Nurse Interns with Bachelor degree in Nursing Science (B.N.Sc).

We believe we are the first privately owned hospital in Nigeria certified to offer practical internship to B.N.Sc nurses. This new responsibility is NMCN’s endorsement and attestation to our high clinical standards in nursing practice.

The St. Nicholas Hospital ‘Nurse Internship Program’ is the first step on the nursing career ladder/pathway to imbibe our culture of excellence and evidence based practical knowledge that will ease the transition from student to staff nurse status. They will also assume increasingly responsible roles as they gain self-confidence, competence and comfort in the clinical environment.

The mother of nursing, Florence Nightingale said; “So never lose an ortunity of urging a practical beginning, however small, for it is wonderful how often in such matters the mustard-seed germinates and roots itself”.

This resonates with our Vision and Mission at St. Nicholas Hospital as well. To this end and our continuous desire to achieve excellence in clinical practice, we are pleased to provide the opportunity and framework for upcoming nurses to be groomed and exposed to the work we do in this prestigious establishment.

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